Refund Policy

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Satisfaction Guaranteed

We want you to be completely satisfied with your Browsebase purchase! If you're not happy for any reason, you can request a full refund within 7 days of the date you receive our preview to approve..

Here's how to request a refund:

  • Contact our support team at help@browsebase.com

  • Let us know your name, the email address associated with your purchase, and the reason for your request.

We will process your refund request within 10 business days.

Please note:

  • Refunds are only available for videos created within the past 7 days.

  • Refunds only available when in review. Completed and downloaded videos (or if copies are made) are not eligible for a refund.

We work hard to ensure our customers love the work we do, we hope this guarantee gives you peace of mind when purchasing from Browsebase!

See our full terms and conditions.